Every Car. Maximum Value.

IT-Tecture is the trusted technology partner for leading automotive brands across Europe.
For more than 20 years, we’ve built solutions that elevate loyalty, streamline aftersales performance, and accelerate accessory revenue.

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Architects of aftersales value creation.
We design and implement intelligent, scalable software solutions across loyalty, aftersales, and accessories.

20+

years of experience

Our mission:
To turn every car sold into maximum profitability and the highest possible customer lifetime value for our clients.

15-35%

increased profitability based on proven cases

Our solutions turn every vehicle sale into measurable growth – unlocking profit, loyalty, and lifetime value for OEMs, national sales companies, and dealerships across Europe.

20+

Years of Experience

30+

Employees

20+

OEM / NSC Partners

15+

DMS integrations

Solutions

Our Navigators are purpose-built to unlock all value streams across the ownership lifecycle. They translate data into action, simplify complex processes, and empower automotive partners to grow profitably and sustainably. Each solution is modular, scalable, and designed to deliver.

Loyalty Navigator

More loyalty, more profits, less effort.
Data-driven aftersales campaigns (re-)activate regular customers, fill the workshop and make success immediately visible.

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Accessory Navigator

More business & delighted customers.
Our marketing & e-commerce platform for OEMs, NSCs and dealerships to boost genuine accessory sales based on a 360-degree customer approach.

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Aftersales Navigator

More efficiency in day-to-day business.
Optimises and automates aftersales processes to increase workshop efficiency, parts revenue, and customer satisfaction.

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Client Success Story

Trusted Partner: Toyota Deutschland GmbH

15%

increase of regular customers

€200k

increased garage revenue

15-35%

increased profitability

15,000+

campaigns per year

With every project we move the automotive business ahead.

What Our Clients Say

Trusted by leading automotive brands across Europe.

“The collaboration with IT-Tecture is excellent and is also expanding into other areas. We greatly appreciate the straightforward, fast and flexible approach to system development. As IT-Tecture also works for other brands, we benefit greatly from the expertise and experience gained there.”

Jürgen Bachem

Coordinator Service Business
Volvo Car Germany GmbH

“Subaru Germany relies on the customised After Sales Portal (ASP) for all relevant B2B applications: this solution (based on the Aftersales Navigator) impresses with its high quality, tangible added value for our Subaru partners and smooth integration into our system landscape. The ASP is our guarantee for efficient processes and stronger customer loyalty.”

Axel Ecke

Managing Director
Subaru Deutschland GmbH

“Thanks to IT-Tecture, we are taking our accessories business to a new level of quality. Clear information for customers, smooth handover to retailers – and a collaboration that runs just as smoothly as the result.”

Raik Rudat

Director Aftersales
MG Motor Germany

“Throughout my career, I’ve had the opportunity to collaborate with many IT partners, but rarely have I experienced a partnership as reliable, solution-oriented, and pleasant as the one with IT-Tecture. Your team is characterized by a constructive and professional approach that not only makes our joint projects successful but also significantly enriches our daily work. Working together is simply a pleasure, and I truly appreciate the dedication of you and your team.”

Achim Koch

General Manager
Toyota Deutschland GmbH

Industries We Serve

The automotive ecosystem is diverse yet connected by one shared ambition: to serve customers better and maximise value. IT-Tecture’s solutions are designed and proven to unlock the full value of every car sold. Wherever value can be created, we make it happen.

Automotive OEMs

We empower OEMs to gain strategic control over loyalty, aftersales, and accessory performance – turning data into scalable value across markets.

Importers & NSCs

We help NSCs drive consistency, transparency, and profitability by equipping their ecosystem with actionable insight and best-in-class tools.

Dealer Groups

We enable dealer groups to harmonise operations, improve margins, and boost customer retention across their entire network.

Dealerships

We support dealerships with intuitive tools that make selling easier, service smarter, and relationships stronger.

Turning every sale into lifelong value.

Real results from real partnerships. Our solutions deliver tangible business value. With IT-Tecture, each sold car becomes a catalyst for revenue, loyalty, and competitive advantage.

€200+

per new vehicle sold

Proven increase in accessory sales thanks to our solution Accessory Navigator.

400%

increased order process speed

Thanks to the integration of EPC and smart B2B shop in our Aftersales Navigator.

1,500+

sold parts per day

Maximum performance of the B2B shop in our Aftersales Navigator

<12

months after go-live

Measured ROI for our customer retention platform Loyalty Navigator.

See How We Can Help Your Business

Success Stories

Team working together at their laptops in good spirits

Volvo Car Corporation

Volvo relies on the Accessory Navigator as its e-commerce platform for the digital marketing and sales promotion of accessories, wheels and lifestyle products in all European markets. Launched in Germany in 2018, 12 countries are now on board – and the trend is rising. As a result, the accessory penetration in Germany (accessory revenue per new vehicle sold) has increased steadily by around 70% over the last five years.

Subaru Deutschland GmbH

Since 2017 Subaru Germany uses the Aftersales Navigator for creating loyalty in the spare parts procurement process of the Subaru partners. The solution is highly attractive for dealers due to simplifications and significant time savings when ordering spare parts and deeply integrated DMS connectivity. Subaru has been streamlining its system infrastructure by integrating additional business processes into the solution.

Toyota Deutschland GmbH

Toyota Germany has been using Loyalty Navigator since 2021, following the successful completion of a pilot phase. Around 500 Toyota partners regularly use the solution (internal name: TASK) to target their customers. Customer data is automatically fed into the system from more than 15 DMSs. In addition, error and accident reports from connected Toyota vehicles are analysed in order to provide customers with even more targeted offers at the right time. Toyota partners are delighted with more than 15% growth in regular customers and significant increases in service business revenue.