Aftersales Navigator
More efficiency in day-to-day business.
Optimises and automates aftersales processes to increase workshop efficiency, parts revenue, and customer satisfaction.
Features and modules
The entire aftersales business in one app.
Modular structure for optimised implementation of all key service processes:
- EPC – easy-to-use electronic parts catalogue, incl. graphical parts search
- B2B-Shop – as easy to use as ordering a book on Amazon
- Service & repair calculator – for easy creation of customer quotes
- Communicator – between OEM/NSC and dealers incl. knowledge base
Interfaces to dealer management systems.
Your added value
Reference
Subaru Deutschland GmbH
Since 2017 Subaru Germany uses the Aftersales Navigator for creating loyalty in the spare parts procurement process of the Subaru partners. The solution is highly attractive for dealers due to simplifications and significant time savings when ordering spare parts and deeply integrated DMS connectivity. Subaru has been streamlining its system infrastructure by integrating additional business processes into the solution.
What our clients say
Subaru Germany relies on the customised After Sales Portal (ASP) for all relevant B2B applications: this solution (based on the Aftersales Navigator) impresses with its high quality, tangible added value for our Subaru partners and smooth integration into our system landscape. The ASP is our guarantee for efficient processes and stronger customer loyalty.
