Every car. Maximum value.

IT-Tecture is the trusted technology partner for leading automotive brands across Europe.
For more than 20 years, we’ve built solutions that elevate loyalty, streamline aftersales performance, and accelerate accessory revenue.

Architects of automotive value creation.
We design and implement intelligent, scalable software solutions across loyalty, aftersales, and accessories.

21+

years of experience

Our mission:
To turn every car sold into long-term revenue and measurable, incremental profitability for our clients.

15-35%

increased profitability based on proven cases

21+

Years of Experience

30+

Employees

20+

OEM / NSC Partners

15+

DMS integrations

Solutions

Our Navigators are purpose-built to unlock all value streams across the ownership lifecycle. They translate data into action, simplify complex processes, and empower automotive partners to grow profitably and sustainably. Each solution is modular, scalable, and designed to deliver.

Loyalty Navigator

More loyalty, more profits, less effort.
Data-driven aftersales campaigns (re-)activate regular customers, fill the workshop and make success immediately visible.

Smart data quality management
Marketing automation for active customer engagement at the right moments:

Reminder Service – for checks & maintenance services
Quality Service – in the event of an internal recall by the manufacturer
Incident Service – right after an error message in the connected car
Damage Service – immediately after an accident of the connected car

Reporting & Benchmarking of all KPIs

Accessory Navigator

More business & vehicle enthusiasm.
Our marketing & e-commerce platform for OEM, NSC and dealerships to boost genuine accessory sales based on a 360-customer approach.

Product catalogues of 40+ brands available.
All relevant sales & marketing channels managed under the roof of one platform:

On websites – web shop solution for dealer websites
At Point of Sale – digital exhibition of all products in the showroom
In vehicle exchanges – for configuration of used and stock cars
Direct marketing – customer approach around the vehicle purchase

Little effort for the car dealership

Aftersales Navigator

More speed in day-to-day business.
Optimizes and automates aftersales processes to increase workshop efficiency, parts revenue, and customer satisfaction.

The entire aftersales business in one app.
Modular structure for optimized implementation of all key service processes:

EPC – easy to use electronic parts catalogue, incl.
B2B-Shop – as easy to use as ordering a book on Amazon
Service & repair calculator – for easy creation of customer quotes
Communicator – between OEM/NSC and dealers incl. knowledge base

Interfaces to dealer management systems

Client Success Story

Trusted Partner: Toyota Deutschland GmbH

15%

increase of regular customers

200k €

increased garage revenue

5-35%

conversion rate

15.000+

campaigns per year

With every project we move the automotive business ahead.

What Our Clients say

Trusted by automotive leaders worldwide.

“The collaboration with IT-Tecture is excellent and is also expanding into other areas. We greatly appreciate the straightforward, fast and flexible approach to system development. As IT-Tecture also works for other brands, we benefit greatly from the expertise and experience gained there.”

Jürgen Bachem

Coordinator Service Business
Volvo Car Germany GmbH

“Subaru Germany relies on the customised After Sales Portal (ASP) for all relevant B2B applications: this solution (based on the Aftersales Navigator) impresses with its high quality, tangible added value for our Subaru partners and smooth integration into our system landscape. The ASP is our guarantee for efficient processes and stronger customer loyalty.”

Axel Ecke

General Manager After Sales
Subaru Deutschland GmbH

“Thanks to IT-Tecture, we are taking our accessories business to a new level of quality. Clear information for customers, smooth handover to retailers – and a collaboration that runs just as smoothly as the result.”

Raik Rudat

Director Aftersales
MG Motor Germany

Industries We Serve

The automotive ecosystem is diverse yet connected by one shared ambition: to serve customers better and maximize value. IT-Tecture’s solutions are designed and proven to unlock the full value of every car sold. Wherever value can be created, we make it happen.

Automotive OEMs

We empower OEMs to gain strategic control over loyalty, aftersales, and accessory performance – turning data into scalable value across markets.

National Sales Companies

We help NSCs drive consistency, transparency, and profitability by equipping their ecosystem with actionable insight and best-in-class tools.

Group Dealers

We enable dealer groups to harmonize operations, improve margins, and boost customer retention across their entire network.

Retailer

We support dealerships with intuitive tools that make selling easier, service smarter, and relationships stronger.

Turning every sale into lifelong value.

Real results from real partnerships. Our solutions deliver tangible business value. With IT-Tecture, each sold car becomes a catalyst for revenue, loyalty, and competitive advantage.

200+ €

per new vehicle sold

Proven increase in accessory sales thanks to our solution Accessory Navigator.

400%

increased order process speed

Thanks to the integration of EPC and smart B2B shop in our Aftersales Navigator.

1.500+

sold parts per day

Maximum performance of the B2B shop in our Aftersales Navigator

<12

months after go-live

Measured ROI for our customer retention platform Loyalty Navigator.

Success Stories

Volvo Car Corporation

Volvo relies on the Accessory Navigator as its e-commerce platform for the digital marketing and sales promotion of accessories, wheels and lifestyle products in all European markets. Launched in Germany in 2018, 12 countries are now on board – and the trend is rising. As a result, the accessory penetration in Germany (accessory revenue per new vehicle sold) has increased steadily by around 70% over the last five years.

Subaru Deutschland GmbH

Since 2017 Subaru Germany uses the Aftersales Navigator for creating loyalty in the spare parts procurement process of the Subaru partners. The solution is highly attractive for dealers due to simplifications and significant time savings when ordering spare parts and deeply integrated DMS connectivity. Subaru has been streamlining its system infrastructure by integrating additional business processes into the solution.

Toyota Deutschland GmbH

Toyota Germany has been using Loyalty Navigator since 2021, following the successful completion of a pilot phase. Around 500 Toyota partners regularly use the solution (internal name: TASK) to target their customers. Customer data is automatically fed into the system from more than 15 DMSs. In addition, error and accident reports from connected Toyota vehicles are analysed in order to provide customers with even more targeted offers at the right time. Toyota partners are delighted with more than 15% growth in regular customers and significant increases in service business revenue.